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EMAIL US NOWService Designer – Independent Consultant (5 – 10+ Years Experience)
**Location:** Global / Hybrid | **Type:** Contract / Project-Based
Role Overview
We’re looking for a Service Designer who acts like a strategic partner—an advisor, facilitator, and business builder. You will independently lead client-facing design initiatives, create and deliver custom workshops, and turn service challenges into scalable, future-ready solutions.
What You’ll Do
- Lead design engagements with clients across discovery, design, and delivery
- Conduct user and stakeholder research directly with customers
- Facilitate tailored workshops to drive co-creation and alignment
- Build journey maps, personas, service blueprints, and opportunity maps
- Collaborate with senior business leaders to shape outcomes and narratives
- Deliver actionable design assets linked to KPIs and business value
- Help generate revenue through excellence in consulting and delivery
Candidate Persona
- Design Thinker Meets Business Builder
- Client Whisperer
- Outcome-Oriented
- Workshop Architect
- Independent Mindset
Evaluation Criteria
| Skill/Attribute | Weight | What to Look For |
|---|---|---|
| Direct Client Engagement | ★★★★★ | Led high-stakes workshops, managed CXO conversations |
| Strategic Problem Solving | ★★★★☆ | Ability to connect service design to org-level outcomes |
| Facilitation Mastery | ★★★★☆ | Can design and lead custom workshops with clear impact |
| Portfolio Depth | ★★★★☆ | Examples of customer-centric service design, not agency fluff |
| Business Acumen | ★★★★☆ | Experience aligning design with KPIs, value streams, transformation goals |
Strategic Designer – Independent Consultant (5 – 10+ Years Experience)
**Location:** Remote / Global | **Type:** Contract / Fractional / Project-Based
Role Overview
We’re hiring a Strategic Designer who can operate independently—owning the client conversation, designing high-value interventions, and driving real transformation.
What You’ll Do
- Engage CXOs and senior stakeholders in value-alignment conversations
- Facilitate visioning and business model workshops across domains
- Design strategic blueprints that link customer needs to enterprise value
- Apply tools like system mapping, foresight, and scenario design
- Craft compelling presentations that drive executive decision-making
- Generate opportunities through strategic consulting excellence
Candidate Persona
- Strategic Storyteller
- Design-Led Advisor
- Self-Starter
- Facilitation Nerd
- Growth Hacker
Evaluation Criteria
| Skill/Attribute | Weight | What to Look For |
|---|---|---|
| Executive Engagement | ★★★★★ | Has led or co-led visioning/strategy sessions with CXOs |
| Strategic Foresight | ★★★★☆ | Uses systems thinking, trend analysis, scenario design |
| Workshop Creation & Delivery | ★★★★☆ | Designed custom workshops, not templated exercises |
| Design to Business Link | ★★★★★ | Shows measurable business impact from past strategic design work |
| Independent Consulting | ★★★★★ | Operates confidently without dependency on large teams |
| Communication & Storytelling | ★★★★☆ | Can pitch, present, and influence in both narrative and visual form |
Strategic Design Trainer & Facilitator – Independent Consultant (5 – 10+ Years Experience)
**Location:** Remote + Travel | **Type:** Independent / Project-Based
Role Overview
We’re seeking a trainer-facilitator hybrid who thrives in front of an audience—delivering customized, high-energy design workshops that transform organizations. You’ll own the full journey: design, delivery, refinement, and business growth.
What You’ll Do
- Design learning journeys and custom training experiences from scratch
- Deliver live and virtual strategic design workshops with client teams
- Translate complex topics into experiential, hands-on formats
- Facilitate conversations that spark clarity, alignment, and action
- Collaborate with clients on real-world use cases, not just theory
- Identify upsell opportunities through impact-driven delivery
Candidate Persona
- Facilitation Maestro
- Design Educator
- Client-Side Veteran
- Program Designer
- Entrepreneurial Mindset
Evaluation Criteria
| Skill/Attribute | Weight | What to Look For |
|---|---|---|
| Training & Facilitation | ★★★★★ | Designed and delivered client-facing workshops end-to-end |
| Program Design | ★★★★☆ | Built custom learning modules, not just used vendor slides |
| Client Empathy | ★★★★☆ | Tailors delivery to the business maturity and audience level |
| Independent Consulting | ★★★★★ | Can own client relationships and projects independently |
| Business Savvy | ★★★★☆ | Connects training to value creation and advisory opportunities |
| Storytelling & Visual Design | ★★★★☆ | Uses narratives and visuals to create learning engagement |
Business Development Consultant – IT / Digital & Design Solutions (5 – 10+ Years Experience)
**Location:** Global / Hybrid | **Type:** Independent / Contract / Project-Based
Role Overview
We are seeking a senior Business Development Consultant with deep experience in selling not only IT and Digital Solutions, but also Design-Led Transformation offerings. This role requires a hunter mindset, combined with the ability to engage CXOs in consultative, design-value driven conversations. Ideal candidates will bring proven enterprise sales experience across Banking, Insurance, Manufacturing, Retail, and Healthcare.
What You’ll Do
- Lead end-to-end enterprise sales cycles from pipeline generation to deal closure
- Engage CXO and functional leadership to uncover pain points and transformation opportunities
- Position design-led transformation, service design, and digital experience solutions credibly
- Partner with delivery teams to shape co-created, business-aligned solutions
- Conduct need analysis and lead discovery workshops to build trusted advisor relationships
- Own proposal creation, pitch delivery, and commercial negotiations
- Build deep account intelligence to identify new opportunity areas within key verticals
- Work independently to generate revenue through strategic selling and consultative influence
Candidate Persona
- Design-Savvy Seller – Understands and sells the value of design, not just tech features
- CXO-Level Influencer – Skilled at navigating high-stakes conversations and boardrooms
- Outcome-Oriented Consultant – Can connect business KPIs with solution design
- Autonomous Performer – Thrives in solo execution mode with full accountability
- Industry Fluent – Experienced in at least two of BFSI, Manufacturing, Retail, Healthcare
Evaluation Criteria
| Skill/Attribute | Weight | What to Look For |
|---|---|---|
| Design Sales Experience | ★★★★★ | Demonstrated ability to position and sell design-led or service design solutions |
| Enterprise IT/Digital Sales | ★★★★★ | Proven success in B2B tech sales across $500K–$5M deal sizes |
| Executive Engagement | ★★★★★ | Experience influencing decision-making at CXO and VP levels |
| Consultative Approach | ★★★★☆ | Capability to shape deals through strategic insight and customer context |
| Workshop Facilitation | ★★★☆☆ | Ability to lead or support discovery and co-creation sessions |
| Industry Acumen | ★★★★☆ | Track record in Banking, Insurance, Manufacturing, Retail, or Healthcare |
| Self-Driven Execution | ★★★★★ | End-to-end ownership of business development initiatives |
